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How to Fix Twitch Error 1000 – [4 Easy Methods]

Nothing is quite as annoying as intermittent issues that prevent you from watching your favorite streamer. One such issue is the Twitch Error 1000, which gives us a very helpful response, “The video download was canceled. Please try again.

Wait, I was downloading the video? I thought I was streaming it! (Technically, all streaming temporarily downloads the video as you watch it, so it’s accurate if a bit unintuitive.)

Well, if you’ve encountered this error, then at least know that you are not alone.

The Quick Fix – Method 4

If you’re in a rush to watch your favorite streamer who is currently live, jump straight to method 4 temporarily until you have time to go through the other three methods later. This is the fastest way to work around the issue, but ultimately doesn’t fix it for the browser you have the error with.

What is the Twitch Error 1000?

The Twitch Error 1000: The video download was canceled. Please try again. message can sometimes be replaced with Media Playback aborted. These ever-so-descriptive error codes can be boiled down to “Oops! Something went wrong!”, because they oh so helpfully don’t offer any solution on how to fix them.

Well, that’s what I’m here for. Using this tutorial post, you should be able to fix the Twitch Error 1000 in no time!

What Causes the Error?

There are three typical causes of Twitch Error 1000:

  • Corrupted Cookie
  • Outdated Browser
  • HTML Playback disabled

A cookie can get corrupted in many ways, from something as extravagant as a cosmic ray causing a bit flip in the system memory, to something as mundane as a software crash. This makes it the most common cause of the corrupted cookie. It also, luckily, makes it an easy fix if this is the cause (See method 1)

Next is an Outdated Browser. Modern browsers tend to automatically update every time you open them, so an outdated browser is typically caused if you leave your PC on all night and never relaunch your browser. The symptoms you experience from an out-of-date browser vary, and one such symptom is the Twitch Error 1000.

Finally, the third cause, HTML Playback is disabled. The exact cause of this can vary, but the solution can be quite simple – Method 3.

Method 1: Delete Saved Cookies

The first method to resolving Twitch Error 1000 is to delete your saved cookies. If that aforementioned cosmic ray bit flip is the cause of the issue, then deleting the cookie for Twitch will allow your browser to recreate the cookie – sans the cosmic flip.

To delete your Twitch cookie in Google Chrome:

  1. Navigate to
  2. Left Click on the lock icon next to the URL
  3. Left Click on cookies
  4. locate under the allowed and left click it
  5. Left Click the Remove button

You will need to log back into your twitch account once you do this.

Method 2: Update Your Browser

The second method to resolving the error 1000 code on Twitch is to update your browser.

To do this on Google chrome, if an update button is present:

  • Click the update button located next to your icon if it’s there in the top right of the browser
    • (It will restart the browser)

If the update button isn’t there:

  1. Left Click on the 3 dots in the top right of the browser
Google Chrome Settings Button inb top right corner. It looks like 3 dots stacked on top of eachother, like a snowman
  1. Hover over Help
Help in Chrome Menu
  1. Left Click About Google Chrome
About Google Chrome in settings
  1. This will bring up the about page and will check for updates automatically
  2. If you are up to date, you’ll see something like this:
Check if Chrome is up to date to fix Twitch Error 1000

If this doesn’t resolve your issue, proceed to method 3, and then finally, method 4.

Method 3: Resetting Your Browser

If the HTML Playback feature was somehow disabled, then the simplest way to fix the Twitch Error 1000 is to reset your browser settings.

To do this in Google Chrome:

  1. Left Click on the 3 dots in the top right of the browser
Google Chrome Settings Button inb top right corner. It looks like 3 dots stacked on top of eachother, like a snowman
  1. Select Settings
Settings button pointed to with an orange arrow in google chrome
  1. Select Reset and Clean Up in the left navigation bar
Reset and Clean Up Chrome Settings
  1. Left Click Restore to original settings
Restore Original Settings
  1. Left Click the Reset Settings button
Reset Settings in Chrome

You can uncheck the reporting current settings feature if you want to – that’s up to you.

Method 4: Use a Different Browser

This method is the quickest and most user-friendly way to fix the Twitch Error 1000 in a pinch. Simply pick a new browser from this list, (or use another one that isn’t here), and log in to your twitch account. This is the method I recommend if your favorite streamer is live now and you want a quick fix to avoid missing any content.

This list is by no means a complete listing; it’s just a quick list to get you going asap.

Conclusion – Fixing Twitch Error 1000

I hope that this article has helped you to resolve Twitch Error 1000, and you can be on your way to watching your favorite streamer on Twitch.

If, for some reason doesn’t fix your issue and you are still getting the error, try restarting your computer.

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