“There was a network error. Please try again. (error #2000).”
Running into an error message is never fun – especially when that error prevents you from watching your favorite streamer on Twitch. While this can be frustrating to deal with, especially if you’re looking to catch the latest episode of Critical Role, there is some good news – you can fix the problem in most cases. Twitch Error 2000 is a common error and creates a lot of frustration.
My aim is to make this article a troubleshooting guide to help you to figure out what you need to do to Fix Twitch Error 2000 once and for all. I’ve ordered this guide in terms of technical difficulty to implement – Each step gets progressively more involved in what you need to do to resolve the error. I’ve organized it in this way so that you have the least amount of potential work to do.
With any luck, the solution will be easy.
Table of Contents
What Causes the Twitch Error 2000?
The Twitch error 2000 is a common error that users may encounter when using Twitch’s streaming service. It is typically caused by a network connection issue, and there are a few things that you can try to resolve it:
- Ask members of your household to stop using the internet for a little bit while you diagnose the problem.
- Check your internet connection stability and speed.
- Close any other programs or applications that may be using your internet connection, as the extra load on your bandwidth could push it over the limit.
- Restart your router or modem.
- Try using a wired ethernet connection instead of a wireless one, as this can sometimes improve the stability of your connection.
- If this is not possible, try relocating your router, or Wi-Fi hub to a more central location, away from other electronics or large pieces of metal. This can improve the Wi-Fi coverage in your home and improve the stability of the Wi-Fi connection to every device.
- You could also attempt to use a powerline adapter, assuming the router has access to a power outlet on the same circuit as the computer you are trying to stream on. Avoid plugging the powerline adapter into an extension cord or a 6-way for best results.
Barring things in this list, I’ve included other common fixes below that have a high success rate for people who encounter the Twitch Error 2000 code. Hopefully, one of these solutions resolves the problem for you.
Fix Twitch Error 2000 By Refreshing your Browser
The simplest solution to fix the Twitch error 2000 for most people is simply refreshing your browser page. This can be done by:
- Pressing the F5 key
- Clicking the refresh button located to the left of your browser’s address bar
More often than not, the stream will appear for just a second, then blank out again to display the error code once again. However, since this fix is the least involved, technically speaking, it never hurts to try this fix first – if it fixes your problem, then that’s all you need to do.
Fix Twitch Error 2000 by Clearing your Browser Cache
There are certain cases where you have an issue in your cache, which is a local copy of a website on your machine. This tool is used by website owners (this site included) use to speed up the loading of a page that you have visited before by loading the local copy before parsing the server to download a newer copy of the site. However, since it is loading these sites from a local copy, any updates to the site can cause issues if it only partially downloads the pieces it needs to properly display.
This is why caching issues can cause Twitch to throw the Error 2000 message at you. It sees something isn’t quite right and just full stops.
The fix for this is usually fairly simple:
- hold down the Ctrl key on your keyboard
- Press F5 while still holding the ctrl key down
- release both keys
This is a standardized browser shortcut to refresh the page you are on and download an up-to-date copy to replace your local cached copy that may have an issue. This is essentially an extension to the first step in this list.
If the 2000 error issue is caused by a caching issue, loading up your browser in incognito can also resolve this issue. An added benefit of this method is that it also helps to resolve potential issues with extensions interfering with the website. It also doesn’t save any browsing history, though your DNS can definitely still track what sites you go to while in incognito. Step 6 has details on switching your DNS to a more private one if you don’t like the idea of your ISP snooping on your browsing history.
You can load up an incognito browser window by using the following command:
- Ctrl + Shift + N
Try Another Browser Altogether
There are a lot of browsers out there, and they are constantly being updated. There is a possibility that one of the updates for the browser itself changed something that Twitch relied on and now throws the error 2000 at your face. The solution, then, would be to adopt another browser to watch Twitch Streams.
Or, you might just have a faulty extension on your browser.
Here’s a list of popular Browsers for your convenience:
Also, the Twitch App could be an option for you.
Fix Twitch Error 2000 by Disabling your Adblocker
The next easiest way that you can potentially resolve instances of the Twitch Error 2000 from occurring is to disable your Adblocker. Recently, Twitch has been ramping up the presence of ads on the site as they are a way for them to continue operating the site as a free-to-use platform. As such, it appears as though they have begun to implement measures to prevent users from blocking ads – throwing the error 2000 code.
To disable the Adblocker for Just Twitch:
- Left Click on the Adblock Plus Icon
- Left Click on the “Block Ads” toggle for “This Website.”
I personally haven’t had any issues when using Adblock Plus with the default blacklist. However, more thorough adblocking extensions like Ublock Origin or different lists may trigger it. A quick way to check if this works is to temporarily disable your ad blocker and try watching a stream. If it works without issue, then the problem should be resolved.
Is the error still occurring? Try the next step.
Ask the Streamer to Lower their Stream Bitrate
This solution will likely involve a little bit of friction, as you’ll be asking the streamer to adjust something in their streaming software. The reason this works is that there is a bitrate cap on the Twitch ingest servers. If you send a larger data stream to the server than it is configured to accept, the connection will become unstable and throw the Error 2000 code.
However, the chances that this is the problem to fix are slim unless other people are experiencing the same issue, but only for one specific channel. If you’re the only one experiencing the error on that channel, this won’t do anything for you.
Fix Twitch Error 2000 by Using a VPN (Or Disabling It)
The next thing to try to fix Twitch error 2000 is by using a VPN. Many users, located specifically on the west coast of the United States, have noticed that there has been some difficulty in watching streams, reporting several instances of the error 2000 code. From my understanding, it could be a weakness in the network, some area in between them and the main Twitch ingest servers, and using a VPN will end up routing you to around that weakness in the network.
On the flip side, sometimes the VPN route takes you through that network weakness, and you will actually need to do the opposite – disabling or choosing a different server to route through. It can be frustrating to pinpoint a node that works.
If all else fails, move on to the next way to fix this annoying error.
Fix Twitch Error 2000 by Changing your DNS
The DNS, or Domain Name System, is the technology that allows us to navigate the internet by unique URLs like https://streamershaven.blog, vs. the direct IP addresses that they actually are. In very rare cases, your DNS may be experiencing some issues resolving addresses. If all else fails on this list, try to change your DNS to Cloudflare’s 126.96.36.199, which may help to resolve the issue, but it is a bit of a long shot at this point.
An added benefit of using this DNS over your ISP-assigned DNS is that they promise not to log your activity. For those of you who want to take more control over your privacy, this is a good way to start.
Temporarily Disable your Firewall to fix error 2000
Remember I said earlier in the article that anything that affects your internet connection in some way could contribute to the error being thrown? That also includes the firewall that helps to protect you from malicious actors on the internet.
This is a fix that I only mention as a means of troubleshooting – I’d never recommend keeping it disabled for the long haul, as the risk to your data is too high.
Since there are too many software firewalls out there, let alone all of the hardware firewall solutions, I can’t give you a step by step instructions on how to do this. Instead, I’ll link to a few articles for disabling popular firewalls for you:
Turn Off IPv6 In Your Router
This is an advanced fix that will likely require the assistance of your Internet service provider to guide you through connecting to your router. I can’t direct you through this process myself because there are many different providers, and each modem and router for these services will have a distinct method to connect to their settings interface.
With that said, I encountered this issue personally when Verizon upgraded us to 1 Gigabit Fios internet. Whenever I tried to watch a YouTube video, or attempt to use Canva, it would buffer or show an error. On Twitch, that error was the Error 2000 code.
So I contacted Verizon, and the first thing they suggested was to disable IPv6 support in the router settings. Wouldn’t you know it, the instability disappeared immediately. I could watch YouTube videos and Twitch Streams and Use Canva without issue.
Now, I wouldn’t say that this is a long-term solution – we will eventually need that IPv6 support because we ran out of IPv4 addresses not too long ago. However, at least with Verizon customers, the IPv6 implementation isn’t really finished. Hence why, this fix is on this list.
Contact Your Internet Service Provider
If none of these options work, you may need to contact your internet service provider. The best way to do this is over the phone, as that gets you one-on-one support from a customer service agent. Ask them to test your connection for you. I’ve included links to most major ISPs’ support pages for your convenience.
- Contact Verizon Support
- Contact Comcast Xfinity Support
- Contact AT&T Support
- Contact Cox Support
- Contact Spectrum Support
- Contact Mediacom Support
- Contact Astound Broadband Support
- Contact CenturyLink Support
If your ISP isn’t listed here, then simply google the name of your isp and add the word support at the end.
Contact Twitch Support for Additional Guidance
I’ve attempted to include every known solution for resolving this error, but I am only one person, so I may have missed something. In this case, I would recommend that you contact support, and link this guide to them to show everything you’ve already attempted (You don’t want to be given the same runaround twice, after all). They will be able to assist you from there.